A career in healthcare is not just about diagnoses and medication. Recently we started to merge different fields such as psychology, education and technology with a shot of soft skills with the healthcare system, and the results were amazing! This was the answer we were looking for – to provide compassion and care next to each other.
Here you will find a list of six options to improve patient care and how these methods can be put into practice.
- Listening to patients actively
One of the easiest learned soft skills is the ability to listen. Contrary to the popular opinion, you don’t just hear with your ears. You also listen to your attitude, your gestures and your eyes. The art of active listening uses your entire body language so that your patients feel at home while talking to them. It lets them trust what is of crucial importance in a healthcare system.
In order to achieve this, the main step is to pay your patient your full attention. If you turn your body to your patient and maintain eye contact, this makes your patient more trusting. The next step is to ask follow-up questions without interrupting your patients. You can achieve this by looking for references to speak to your patient and then asking very specific questions that come directly from his description of his problem.
- Investments in the training of employees
Education always had a priority in healthcare, but not everyone can afford it! Since the health field is sensitive and deals with life and death situations (literally!), It is very important that they are all well trained and well trained. The patients notice when the staff informs and is up -to -date, and this trust improves the entire care experience.
Now not everyone in their employees can afford a chic medical faculty with expensive tuition fees. Many nurses and paramedics can only afford one diploma before working full -time. In such cases, you can examine affordable RN for BSN -Online programs with which you can take lessons and submit tasks whenever you have time at your own pace. Do you have a double layer? You can wait for your day off!
- Create a comfortable environment
The very first thing that the patients notice is the environment. Is the room clean? Is it airy and bright? Does it smell good? A classic “hospital smell” immediately brings patients to discomfort. Is it too tight? Too overcrowded? Too overcrowded? Although the comfort is not directly associated with well -being, this helps to weaken the patient’s fear. When the patients enter a well -lit, well -mature, well -coordinated area that is easy to navigate and get a warm reception at the beginning, they immediately feel calmer and trusting, which can ultimately cause a big difference in the quality of the supply.
- Improvement of communication between teams
I am sure there were times when they were frustrated to go from one doctor to the next, even in the same hospital! At this point, you may have wondered whether there was a point in all of these senseless recommendations where we start again by Square 1 and waste valuable time. This happens when health service providers are suffering from something that is referred to as “good communication”. This happens if you do not update the other provider about progress or updates. For example, a physiotherapist may need regular updates by an orthopedic specialist so that he can align therapy with the latest results. If this is endangered, care is affected!
Daily team check-ins, common digital notes and fast update meetings help everyone to stay on the same side.
- Use of technology to support care
Modern tools can improve patient care in many ways. Now that the technology has progressed so far, it is much easier to keep an eye on the records. For example, electronic health files ensure that relevant doctors and nurses can display and update patient information. Thanks to the technology, medical errors have decreased considerably.
Technology also supports virtual care. In this regard, Telehealth is a groundbreaking innovation that gives you complete access to health services, even if you are nearby in a distant country without reference to a health center near every place.
- Concentration on mental and emotional health
Physical health is not the measure of perfect health! They can be physically healthy and mentally unhealthy and would be treated. Unfortunately, emotional health becomes out of the edge in many cases. If your patient has a physical state of health and is excessively concerned about it, the chances of rapid recovery are almost unable.
The switch for this is simple! Just ask the patient how you feel. Give them a chance and a safe space to express their fears so that they can measure their emotional state and offer support accordingly.
Finally, Great patient care does not require perfect technology or expensive tools. It doesn’t even require you to be the best in business. It depends equally on people’s skills, such as listening, learning and communication, as well as how it depends on technical knowledge. When the healthcare staff support and trained, they treat patients better. And when patients feel and heard, they heal better.
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